Product news, updates, and service advisories, direct from the VIP team.
We’re excited to introduce the VIP Customer Hub, a new centralized community where you can connect with peers, access expert guidance, and stay informed — all in one place. The VIP Customer Hub is included in the WordPress VIP experience…
I wanted to let you all know that on August 22nd I’ll be moving on from my role as CEO of WPVIP. After an amazing run serving incredible customers and partners, it’s time for me to pass the torch and…
To our valued customers and partners, As ever, Automattic continues to do what’s best for WordPress, the open source community, and everyone who depends on it. If you’re curious about our efforts to protect open source, you can read more…
Election Day in the U.S. and the holiday season are just around the corner, which can mean a surge in online activity. With increased customers visiting your sites, ensuring your application is well-prepared to handle the increased traffic and provide…
Today, WordPress.com announced a licensing deal with Perplexity AI, an AI search engine. We want to clarify that the deal does not include any content from customer sites hosted by WordPress VIP. WordPress VIP will never share your content or…
A supply-chain attack in the CDN for the 3rd-party Polyfill.js library was announced today, affecting 100k sites globally. This library enables certain functionality in older, unsupported browsers and is not part of the WPVIP platform or WordPress. This code would…
Learn what composability means, the benefits of adopting composable architecture, and whether it’s right for your business.
We are pleased to share the first update in a series of improvements to WordPress VIP’s support experience. Our expanded form provides our team with more information about your request, allowing us to respond to tickets more effectively. The first…
Individuals have maliciously created fake but realistic-looking copies of the VIP Dashboard login screen. The screens aim to trick VIP customers into entering their genuine authentication credentials for GitHub or WordPress.com. This is a criminal technique known as “phishing”. We…
As part of our ongoing commitment to maintaining robust and secure email-sending practices, we want to communicate an important policy update that will affect how your applications send emails. New Requirement: Domain Mapping and Verification To ensure the integrity and…
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