We’re excited to introduce the VIP Customer Hub, a new centralized community where you can connect with peers, access expert guidance, and stay informed — all in one place.
The VIP Customer Hub is included in the WordPress VIP experience and is available to all WordPress VIP and Parse.ly customers, as well as VIP Partners.
What you’ll find inside
- Groups: Focused discussion spaces organized by topic and use case, where you can ask questions, share solutions, and exchange best practices with other enterprise WordPress teams. Groups support features such as likes and sharing to keep conversations flowing naturally.
- Activity Feed: A personalized view of recent discussions, updates, and contributions across the Hub, so you can quickly catch up on what’s happening without digging through individual spaces.
- Events: Discover upcoming VIP-wide and Customer Hub events, and catch up on recorded sessions.
Why you should join
Enterprise WordPress teams face challenges that don’t always have straightforward answers in documentation — such as architectural decisions, editorial workflows, governance at scale, and performance under pressure. The VIP Customer Hub gives you a direct line to peers who have faced the same problems, as well as access to VIP experts and partners who work on this every day.
It’s also a practical way to stay current. Product updates, advisories, and best practices are surfaced in one place, so your team doesn’t have to rely on disparate emails or support tickets to stay informed.
Participation is entirely on your terms — join a discussion when it’s relevant, attend an event when the topic fits, or simply use the Hub as a reference. The more teams that participate, the richer the shared knowledge base becomes — and getting involved early gives you a voice in how the community develops.
We’d love your feedback once you’re in. Let us know what’s working and what’s missing.
To get started, register at customerhub.wpvip.com/register and join the conversation in the Customer Hub. We hope to see you there!