As previously announced, we are deprecating our legacy authentication method in favor of VIP Authentication in the VIP Dashboard. All users who log in via GitHub or WordPress.com are required to upgrade to VIP Authentication to maintain access to the VIP Dashboard. If you’ve already upgraded to VIP Authentication, no additional action needs to be taken.
Deadline for Upgrade
Date: Friday, February 28, 2025
After this date, permissions for your VIP Dashboard user account will be revoked, and you will not be able to view any applications or organizations you previously had access to.
FAQs
- Who is affected? Users who log in to the VIP Dashboard via GitHub or WordPress.com. This does not affect users who log in using SSO.
- What action is needed? Upgrade to VIP Authentication. If you’ve already upgraded to VIP Authentication, no additional action needs to be taken.
- What if I miss the deadline? If you do not upgrade in time and lose access to the VIP Dashboard, your permissions can be reinstated by contacting an Org Admin for your organization. You will need to set up Multi-Factor Authentication (MFA) on VIP Authentication once your permissions are reinstated.
- What if users in my Organization missed the deadline? If someone from your team hasn’t upgraded on time, they will need to be re-invited to the VIP Dashboard. You can follow these instructions to add them again.
How to upgrade
Here’s how to upgrade to VIP Authentication. Users logging in with SSO do not need to upgrade.
- Visit dashboard.wpvip.com/opt-in to start the upgrade process.
- Log in to the VIP Dashboard using WordPress.com or GitHub as you normally would.
- You may be prompted by WordPress.com or GitHub to authorize the VIP Dashboard to access your account information.
- Once authorized, use your current MFA method to verify your identity.
- You will then land in the new VIP Authentication setup screen. Select either a passkey, an authenticator app, or SMS as your new authentication method to set up.
- After the setup, make sure to save your backup codes in a safe place.
- And that’s it! Once VIP Authentication is set up, you can add or edit authentication methods directly from the VIP Dashboard Settings page.
If you have any issues with the upgrade, please contact our support team.