The VIP platform experienced a brief service interruption that started at 00:11 00:00 UTC with impacts to uploading files, then uncached requests were impacted starting at 00:20 UTC. Our team is actively investigating and we will provide an update on the cause both here and on our Twitter account (@wpvipstatus) as soon as possible.
Update 00:47 UTC: Our team was able to resolve the issue as of 00:33. We are still investigating the root cause of our service disruption and will continue to provide updates here as they are available.
Update 01:16 UTC: The service interruption was the result of an expired certificate left in place on a subset of servers that was not caught by our existing monitoring. Service was restored when the updated certificate was installed. We are adding additional monitoring to prevent this from reoccurring in the future. Please see our incident report for more details.
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